Black Lotus Privacy Policy

Black Lotus has been running since 2011, and we take the care of your personal information seriously. The data controller is TD Investments Ltd, the owner and operator of this casino. We hold a license from the Kahnawake Gaming Commission under license number 00956, and we process your data in line with that license and applicable data-protection law.

This policy explains, in plain terms, what we gather about you and why. Read it alongside our Terms and Conditions. Questions? Our support team answers through Live Chat and Email — see the Contact page.

We never sell your personal information. We do share it with trusted parties when there is a clear reason to.

• Payment and KYC providers process deposits, withdrawals and identity verification.
• Game studios such as Playtech, Amusnet and Nolimit City receive the limited data needed to deliver gameplay.
• Analytics and security vendors help us detect fraud and understand site usage.
• Regulators and authorities — including the Kahnawake Gaming Commission — when the law or our license requires disclosure.

Everyone who handles data on our behalf is bound by confidentiality and may only use it for the purpose we specify.

We keep your data only as long as we must. Account and transaction records are retained for the period set by anti-money-laundering and gaming regulations, typically several years after your account closes. Once no legal reason to keep information remains, we delete or anonymize it. We protect your data with encryption, access controls and regular reviews — though no system is ever completely immune to risk.

Different data serves different purposes, so our grounds for processing differ too. We rely on contract when we handle the information required to give you access to games and pay out winnings. We rely on legal obligation for identity checks, age verification and regulatory reporting. We rely on legitimate interests to protect against fraud and to keep our platform stable and secure. Where we send marketing or set non-essential cookies, we rely on your consent, which you may withdraw at any time.

We only ask for what we genuinely need to run your account and keep play fair. The categories below cover the bulk of it.

• Identity details — your name, date of birth and documents proving you are 21 or older. We are legally required to verify age.
• Contact details — email address and any phone number you share, used for account messages and support.
• Financial data — deposit and withdrawal records tied to your chosen method, whether a Visa card, Skrill, Neteller or Bitcoin. Our minimum deposit is 20 USD.
• Gameplay data — bets, sessions, bonus activity and preferences across titles from Pragmatic Play, Betsoft, Evolution and our other studios.
• Technical data — device type, IP address and log information gathered automatically when you visit.

Why do we need all this? To open and secure your account, process payments, meet anti-money-laundering obligations, prevent fraud, and improve the experience.

You have real control over your information. You may request access to the data we hold, ask us to correct mistakes, request erasure where appropriate, ask for a copy in a portable format, or object to certain processing. You can also withdraw consent for marketing whenever you like. To exercise any right, reach us through Live Chat or Email; we may first confirm your identity. If you are unsatisfied with our response, you may complain to the relevant data-protection authority in the license jurisdiction.

We use cookies and similar technologies for essential functions, preferences and analytics. The table below summarizes the main types. For full detail, see our cookie notice.

Gambling should stay fun. If it stops being fun, our Responsible Gambling tools can help, and free, confidential support is available from the National Problem Gambling Helpline at 1-800-522-4700 or ncpgambling.org.