Black Lotus Terms & Conditions

Updated 2026-10-02

Who We Are and What You're Agreeing To

Black Lotus has been running since 2011, operated by TD Investments Ltd under licence number 00956 issued by the Kahnawake Gaming Commission. By opening an account or placing a wager, you accept these terms in full. Read them carefully.

These terms form a binding agreement between you and us. They sit alongside our bonus rules, our Privacy Policy and any promotion-specific conditions. Where a promotion contradicts this page, the promotion's own rules take priority for that offer. Everything else here still applies.

Fair Play and Prohibited Conduct

Our games use certified random number generators, and outcomes are independent. You agree not to use bots, automated software, collusion, or any exploit of a software fault. Exploiting an obvious error does not entitle you to keep the proceeds.

Gamble for entertainment, and stay in control. Deposit limits, cooling-off periods and self-exclusion are available through your account or support. If play stops being fun, call the National Problem Gambling Helpline at 1-800-522-4700 or visit ncpgambling.org. See our Responsible Gambling page for tools and guidance.

Eligibility and Where You Can Play

You must be at least 21 years old to register and play. We may ask for proof of age at any time, and we will close accounts belonging to anyone underage. Any winnings tied to a false age will be voided.

Is online gambling legal where you live? That is your responsibility to confirm. We do not accept players from jurisdictions where our service is prohibited, and access from a restricted territory does not create any right to play. You confirm you are acting on your own behalf, not for a third party, and that your funds are lawfully yours.

Bonuses and Wagering

Our offers — including the 300% welcome match up to $7,000 plus 45 free spins (code BLACK300) — carry playthrough requirements. Welcome and match bonuses generally require 60x wagering before any related winnings can be withdrawn. Always check the specific terms attached to each promotion.

Bonus abuse is not tolerated. That includes placing offsetting or low-risk bets purely to clear wagering, exceeding any stated maximum bet while a bonus is active, or chaining promotions through multiple accounts. If we find such conduct, we may cancel the bonus and any winnings derived from it.

Dormancy, Liability, Complaints and Changes

An account with no login activity for 12 consecutive months may be treated as dormant, and an administrative fee may apply to the remaining balance. We will attempt to contact you before taking any action.

To the extent permitted by law, our liability is limited to the funds in your account. We are not liable for interruptions, connectivity failures or indirect losses. The service is provided as-is.

Have a complaint? Contact our team first through live chat or email, and we will aim to resolve it promptly. If we cannot reach agreement, the matter may be escalated to the Kahnawake Gaming Commission, whose licence governs this agreement. These terms are interpreted under that jurisdiction. We may update this page from time to time; material changes will be posted here, and continued play means you accept the revised version.

Your Account and the One-Account Rule

Each player may hold one account. Duplicate or linked accounts — same person, household, device or IP used to claim offers — may be suspended, and associated bonuses and winnings forfeited. Keep your details accurate and current.

Protect your login. You are responsible for all activity under your credentials, so never share your password. Tell us immediately if you suspect unauthorized access. We may freeze an account while we investigate suspicious activity, and we reserve the right to decline a registration at our discretion.

Deposits, Withdrawals and Identity Checks

The minimum deposit is $20 USD. We accept Visa, Mastercard, American Express, Skrill, Neteller, Payz, Bitcoin and other cryptocurrencies, among other methods shown in the cashier. All balances are held in USD.

Before we release a withdrawal, we must verify your identity. This Know Your Customer (KYC) process may require a government ID, proof of address and proof of payment ownership. We run it to meet our licence obligations and to prevent fraud and money laundering. Withdrawals are typically processed within one hour of approval, though verification can extend that for first-time cashouts.

Withdrawal caps apply to bonus winnings: a maximum of $100 may be cashed out from free spin or free bonus offers, and $1,000 from match bonuses of 101% or greater. Deposits must be wagered at least once before withdrawal.

Frequently Asked Questions

What is the minimum age to play at Black Lotus?

You must be at least 21 years old. We may request proof of age at any point, and accounts found to belong to underage individuals are closed with any winnings voided.

How long do withdrawals take?

Approved withdrawals are usually processed within one hour. First-time cashouts may take longer because we need to complete identity verification (KYC) before releasing funds.

Why can't I withdraw my full bonus winnings?

Bonus offers carry withdrawal caps: up to $100 from free spin or free bonus offers, and up to $1,000 from match bonuses of 101% or more. Wagering requirements, typically 60x, must also be met first.

Can I have more than one account?

No. Each player is limited to one account. Duplicate or linked accounts may be suspended, and any associated bonuses or winnings can be forfeited.

Where can I get help if gambling stops being fun?

Call the National Problem Gambling Helpline at 1-800-522-4700 or visit ncpgambling.org. You can also set deposit limits or self-exclude through our Responsible Gambling tools.
21+License: Kahnawake Gaming Commission (00956)Responsible Gambling
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